FREQUENTLY ASKED QUESTIONS & ORDER TERMS

---

When will my order arrive?

✓ Orders typically ship within 3–5 business days, excluding weekends and holidays.

✓ Once shipped, delivery generally takes 1–5 business days depending on your location.

✓ We currently ship only within the United States due to supplement export and import regulations.

How do you ship orders?

✓ Orders ship directly from our manufacturing facility.

✓ We use UPS Ground or USPS, depending on package size, weight, and destination.

✓ International shipping is not available at this time.

How can I track my order?

✓ Once your order ships, you will receive an email containing your tracking number and carrier information.

✓ Please allow up to 24 hours for tracking updates to appear after receiving your shipping notification.

What is your return policy?

Because nutritional supplements are consumable products, we are unable to accept returns on opened products unless there is a quality-related concern.

✓ If you experience a quality issue, please contact us within 5 business days of receiving your order.

✓ Return authorization must be obtained before returning any product.

✓ Unauthorized returns cannot be accepted.

To request assistance, please contact:

info@shophealthcompass.com

What if my order arrives damaged?

✓ If your package arrives damaged, please contact us within 5 business days.

✓ Include photographs of the product, packaging, and shipping box whenever possible.

✓ We will review the issue and arrange a replacement if appropriate.

Are your supplements manufactured in the United States?

✓ Yes. All Health Compass Nutraceuticals products are manufactured in the USA in FDA-registered, cGMP-compliant facilities.

Are your products third-party tested?

✓ Every formula undergoes extensive quality testing for purity, potency, heavy metals, and contaminants.

✓ We are committed to providing supplements that meet the highest standards of safety and quality.

Are your supplements free from common allergens?

Our formulas are free from:

✓ Wheat

✓ Gluten

✓ Corn

✓ Yeast

✓ Fish

✓ Shellfish

✓ Pork

✓ Soy

✓ Egg

✓ Dairy

Please review individual product labels for complete ingredient information.

Do your products contain artificial ingredients?

✓ No artificial colors

✓ No artificial sweeteners

✓ No artificial preservatives

✓ No unnecessary fillers

Who formulates Health Compass Nutraceuticals products?

✓ Our formulas are developed by a Certified and Licensed Healthcare Provider with over 16 years of clinical experience supporting individuals and families through every stage of life.

✓ Each formula is carefully selected based on current research, quality ingredients, and practical clinical experience.

Quality Assurance

At Health Compass Nutraceuticals, quality is our highest priority.

✓ Manufactured in FDA-registered, cGMP-compliant facilities

✓ Tested for purity, potency, heavy metals, and contaminants

✓ Produced in clean-room manufacturing environments

✓ Created using strict standard operating procedures

✓ Transparent, accurately labeled ingredients

✓ Professional-grade formulations designed with safety and effectiveness in mind

When you choose Health Compass Nutraceuticals, you can feel confident that you’re receiving supplements made with integrity, precision, and a commitment to excellence.

Where should I purchase Health Compass products?

To ensure product authenticity, quality, and proper storage conditions:

✓ Purchase directly from our website

✓ Purchase through an authorized healthcare provider

✓ Avoid purchasing through unauthorized third-party marketplaces

Health Compass Nutraceuticals does not guarantee the authenticity or quality of products sold through unauthorized sellers.