FREQUENTLY ASKED QUESTIONS & ORDER TERMS

Shipping & Orders

When will my order arrive?

We ship all orders within 3–5 business days, excluding weekends and holidays. Delivery typically takes 1–5 business days, depending on your location.

Please note: We currently only ship within the United States due to supplement export/import laws.

How do you ship?

Orders ship directly from our manufacturer via UPS Ground or USPS, depending on package size and weight.

We are unable to ship internationally at this time.

How can I track my order?

As soon as your order ships, you’ll receive an email with your tracking number and carrier details.

Returns & Replacements

What is your return policy?

We only accept returns for products with quality-related issues. If you experience a concern, please contact us within 5 business days of receiving your order to request a return or replacement.

To receive a credit or replacement:

• You must contact us and receive return approval before sending anything back.
• Unauthorized returns will not be accepted.

Email us at: info@shophealthcompass.com

Note: We do not guarantee or support products sold on Amazon or any unauthorized platform. To ensure product quality and authenticity, purchase directly from our website or a verified midwifery/medical provider.

Quality Assurance

At Health Compass Nutraceuticals, quality is our top priority. Every product is made in the USA under the highest manufacturing standards to ensure purity, potency, and safety.

Our supplements are:

• Manufactured in FDA-registered, cGMP-compliant facilities
• Tested for heavy metals and contaminants
• Produced in clean-room environments
• Made with strict standard operating procedures at every stage
• Free from wheat, gluten, corn, yeast, fish, shellfish, pork, soy, egg, and dairy
• Free of artificial colors, sweeteners, and preservatives
• Labeled with complete accuracy—what you see is exactly what you get

With Health Compass, you can trust you’re receiving professional-grade supplements made with care, integrity, and clinical precision.