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FREQUENTLY ASKED QUESTIONS & ORDER TERMS:



When will my order arrive? 


We ship orders within 3-5 business days of ordering, weekends and holidays excluded. Shipping time takes 1- 5 days depending on your location. Due to supplement export/import laws, we can only ship within the United States at this time.


How do you ship?


All orders ship directly from our manufacturer, via UPS Ground or USPS depending on the size and weight of the package. We can only ship orders inside the United States due to import and export restrictions.


How can I track my order?


Once your order has shipped, we will send you an email with your tracking number.


What is your return policy?


If you experience any quality issues with an order please contact us within five business days to begin the return or replacement process.


No other product returns are accepted.


In order to receive a credit for a returned product, you must notify and get approval to return, within five business days of receiving the order.

Please contact us before shipping any product back for a return, as we will not accept any returns without prior authorization.


Our email is: 

info@shophealthcompass.com


We do not authorize Amazon sales and do not guarantee any of our products unless they are purchased directly on our website or from one of our authorized Midwifery or Medical practices. 



QUALITY CONTROL


Quality is our top priority.  

Every product adheres to the strictest of quality control standards. Every step of the process is thoroughly controlled and guaranteed to ensure you receive consistently potent and effective professional nutraceutical supplements every time you order. 

Our Quality Assurance program ensures optimum potency and no environmental contaminants.

Health Compass Nutraceuticals ensures that: 


  • All manufacturing is done using FDA Registered cGMP Labs located within the US. 
  • Each raw material and each product goes through extensive heavy metal and contaminate testing.   
  • All processing and manufacturing is done in isolated production rooms (clean-rooms). 
  • Comprehensive standard operating procedures are used to determine every facet of the process.  
  • cGMPs (Good Manufacturing Practices) meet or exceed FDA guidelines for dietary supplements.
  • Only the highest quality sources for raw materials are used.
  • Everything listed on the label is present in the lotion, capsule, tablet or powder. 
    What you see is exactly what you get.  
  • Formulas do not contain any added wheat, gluten, corn protein, yeast, fish, shellfish, pork, soy, egg or dairy products.  
  • No artificial colors, artificial sweeteners, or preservatives are used. 


Copyright © 2024 Health Compass Nutraceuticals - All Rights Reserved.



info@shophealthcompass.com



*The FDA has not evaluated these claims and our products are not intended to diagnose, treat, cure or prevent any disease. You may wish to consult your healthcare provider and do your own research before starting new supplements, especially in combination with pharmaceutical medications.


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